OSSOcare.CH – Switzerland’s Orthopaedic Smart Second Opinion Service
Perhaps your doctor has told you that you need surgery, or you have an orthopedic injury or condition that reoccurs even after treatment. Navigating healthcare issues like these can be challenging and time consuming. When you have questions or concerns about your medical condition or treatment plan, a second opinion can help you make informed decisions about your care.
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Create an account to get your second opinion from one of Switzerland’s top-rated OSSOcare clinics:
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About Our Service
OSSOcare’s online second opinion service gives you convenient access to the expertise and guidance of Switzerland’s best orthopaedic clinics and experts. As the top-ranked orthopaedic programs in the country, our specialists care for tens of thousands of people each year, providing the most advanced and innovative diagnosis and treatment. OSSOcare clinics and surgeons are experts in all areas of orthopaedic care, from joint replacements and bone fractures to spinal disorders and sports injuries.
OSSOcare orthopaedic surgeons review your medical records and provide a personalized personalized Smart Second Opinion report to you and your treating physician. A second opinion can confirm your diagnosis and treatment plan, or provide different recommendations that you can review and discuss with your doctor.
How It Works
You can get an online orthopedic second opinion without leaving home or traveling for an in-person visit with a specialist. We collect your medical information for your second opinion and send the report through our secure online portal, OSSOcare.ch/mySSO.
Here are the steps:
OSSOcare selects the clinic and doctor who specializes in your condition to provide your second opinion. You can ask this expert to answer specific questions about your condition and treatment plan and get detailed responses.
Our coordinator can help guide you through the second opinion process, and with gathering your medical information for the expert to review. After receiving your information, the coordinator follows up within three business days to confirm that your submission is complete. If additional information is needed, the coordinator can work with you to gather and provide the necessary information.
Your second opinion report is usually ready within five business days after receipt of your completed submission. If you have questions or to contact the coordinator, please call +41 61 272 00 20.
Cost and Payment
The cost of an orthopedic second opinion is CHF 800. This fee includes:
- Expert review of your medical records
- Personalized second opinion report
- Answers to up to five specific questions
You can ask the expert to answer up to five questions in your second opinion report. You provide these questions along with your medical information for the expert to review.
Payment is due when you submit your information. Most insurance plans cover the cost of a second opinion. If we are unable to provide a second opinion for any reason, we refund your payment.
After you receive your second opinion report, if you wish, we can help you schedule a visit with the specialist who provided your second opinion. This appointment is separate from the second opinion service and is not included in the cost of your second opinion.
Requirements
To ensure we have the right information to provide a thorough review, you need to gather your relevant medical records from your treating doctor and be prepared to submit them. This includes:
- Imaging studies
- A copy of your operative report if you had surgery
- A copy of your discharge summary if you were hospitalized
- A summary of your doctor’s current treatment plan
- A list of all your medications
To get a second opinion, you must provide the imaging exams used to diagnosis your injury or condition, such as X-rays, MRIs, CT scans, or ultrasounds. Our secure portal, OSSOcare.ch/mySSO, allows you to upload and submit these imaging studies along with your information for your second opinion. Please use OSSOcare.ch/mySSO on a laptop or personal computer, instead of a phone or tablet. This provides the best experience and ensures you have access to all features in OSSOcare.ch/mySSO.
Important Information
OSSOcare’s Orthopaedic Second Opinion Service does not create a physician–patient relationship between you and the orthopaedic clinic and surgeon who rendered your second opinion. To get a second opinion, you must provide the contact information for a physician whose care you are currently under. OSSOcare will send a copy of the second opinion report to this doctor. You review the second opinion and decide whether to discuss it with your treating physician or another doctor of your choosing.
Eligibility Restrictions
You must be age 18 or older to be eligible for OSSOcare’s online second opinion service. We are not currently able to offer this online service outside Switzerland.
By completing the process to request a second opinion and submitting payment, you acknowledge and agree to the above terms and conditions.
